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User Experience Community

Message from the Chairs

At CHI 2010, user experience (UX) and usability practitioners are more important than ever. We have a tremendous amount to offer towards turning the theme of the conference, "we are HCI," into a reality.

We have much to offer CHI and much to learn from others who come to CHI. Therefore, CHI 2010 is focused on taking the next step forward in creating bridges between professional communities – including academic researchers and UX/usability practitioners. For instance, we chairs have organized a pre-CHI workshop called “Researcher-Practitioner Interaction” that will bring together people with an interest in addressing the gap, to explore whether problems exist between HCI researchers and practitioners who are consumers of research &ndash and, if there are, to identify the dimensions of the problems and propose possible solutions. We also want to reach beyond the familiar and established approaches that have served us well to new and innovative approaches that will provides new insights, experiences, and outcomes.

It is our goal as the User Experience co-chairs to increase the quality and quantity of submissions from usability practitioners and researchers, with the intent of benefiting both practice and research communities. We are striving to collect contributions from the usability field that introduce innovative practices and research that improve the design experience. CHI 2010 provides several formats for communicating UX work, whether it is a case study, a panel of industry experts, or a well researched finding presented in a paper.

For a summary of all CHI 2010 submission types and venues, see the Authors’ page.

  • Elizabeth Buie, Luminanze Consulting, LLC
  • Susan Dray, Dray & Associates, Inc.
  • Keith Instone, IBM
  • Jhilmil Jain, Hewlett-Packard Research Labs
  • Gitte Lindgaard, Carleton University
Contact us: userexperience [at] chi2010 [dot] org


Historically, the user experience and usability fields have thrived on the interdependency between research and practice, leveraging new concepts and working to make our efforts more effective and influential. CHI 2010 will offer a place to discuss advancements in the field of usability and user experience and explore burning issues of methods, tools, business or management. We hope to stimulate discussion both within the community and with other communities and to explore our mutual dependence.

The CHI 2010 User Experience Community Co-Chairs will help practitioners find appropriate venues for the presentation of advanced approaches, thought-provoking communication, and interaction between research and practice, whether the submission is a debate, a description of a new method, an interesting case study, or some other presentation format. We will also try to help you find other people who may be interested in participating with you.

We expect that there will be many related themes and activities offered by the other CHI communities participating in this conference. We strongly encourage you to submit multi-community proposals that look at user experience and usability in the context of design, education, engineering, management, and/or research.

Types of Submissions

You can still submit proposals in the following categories:

We urge you to submit proposals about UX or usability practice in any of these categories. For more information, you can follow any of the links above, or see the Call for Participation.

Review Process and Criteria

The basic criterion for presentation at CHI 2010 is new information or approaches that will advance the field in important ways. For each type of forum, there are additional criteria listed for it in the Call for Participation. If you prepare a submission that focuses on the UX aspects of HCI, we will make every effort to get it to reviewers who are technically knowledgeable, experienced, and passionate about the importance of user experience practice.

We are always looking for additional practitioners to review specific submissions. If you would like to make yourself available to review a few submissions, then please volunteer as a reviewer.

Preparing Your Submission

You must prepare your submission in the format that is required for each type. If you use any of the terms “user experience,” “usability,” or “UX” in the title, abstract, or author’s keywords, it will help us get it to appropriate reviewers for UX proposals. You can contact userexperience@chi2010.org if you have questions about UX submissions. We encourage you to check the due dates, read the requirements for your submission ideas, and start now.

Important Dates

  • 9 October 2009: Submissions are due from organizers of panels and from authors of case studies. Panels and Case studies are two of the best categories for practitioners to participate in the conference.
  • 4 January 2010: Submissions for SIGs, works-in-progress, and alt.chi. All three are also excellent ways for practitioners to contribute.

Past deadlines:

  • 17 July 2009: Submissions were due for courses and workshop organizers (but you will be able to apply to be a workshop participant soon)
  • 17 September 2009: Submissions were due for Papers and notes, but there is still time to submit a case study.